Privacy Policy

Privacy Policy

I am committed to safeguarding the privacy of my customers and website visitors; this policy sets out how I will treat your personal information.

Introduction

This policy refers to personal data, which is defined as information concerning any person (here after called the Data Subject) that is not already in the public domain.

The General Data Protection Regulation (GDPR) seeks to protect and enhance the rights of data subjects. These rights cover the safeguarding of personal data, protection against the unlawful processing of personal data and the unrestricted movement of personal data within the EU. It should be noted that GDPR does not apply to information already in the public domain.

Personal Data

I use the information collected from you to provide quotations and email you marketing information that I believe may be of interest to you. In making initial consent to receiving marketing information from me, I shall maintain a marketing dialogue with you until you opt out, which you can do at any stage. Some personal data may be collected about you from the forms and surveys you complete, from records of my correspondence and details of your visits to my website, including but not limited to personally identifying information like Internet Protocol (IP) addresses. I may from time to time use such information to collect statistics about the behaviour of visitors to my website.

My websites use cookies, which is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. I may use both “session” cookies and “persistent” cookies on the website. I will use the session cookies to: keep track of you whilst you navigate the website. I will use the persistent cookies to: enable my website to recognise you when you visit. Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.

I may use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available at: http://www.google.com/privacypolicy.html.

I will only collect the information needed so that I can provide you with marketing information, I do not sell or broker your data.

Legal basis for processing any personal data

To meet contractual obligations to my clients and to respond to marketing enquiries.

Consent

Through agreeing to this privacy notice you are consenting to Ella Carty processing your personal data for the purposes outlined. You can withdraw consent at any time by emailing me directly at: info@ellacarty.com

Or by clicking unsubscribe on my newsletter.

Disclosure

Ella Carty may on occasions pass your Personal Information to third parties exclusively to process work on my behalf. Ella Carty requires these parties to agree to process this information based on our instructions and requirements consistent with this Privacy Notice and GDPR.

I do not broker or pass on information gained from your engagement with me without your consent. However, I may disclose your Personal Information to meet legal obligations, regulations or valid governmental request. For example to detect or prevent  fraud, for security or for technical issues.

Retention Policy

I will process personal data during the duration of any contract and will continue to store only the personal data needed for five years after the contract has expired to meet any legal obligations. After five years any personal data not needed will be deleted.

Data storage

Data is held in The United Kingdom using different (multiple) servers. I do not store personal data outside the EEA.

Your rights as a data subject

At any point whilst Ella Carty is in possession of or processing your personal data, all data subjects have the following rights:

  • Right of access– you have the right to request a copy of the information that I hold about you.
  • Right of rectification– you have a right to correct data that I hold about you that is inaccurate or incomplete.
  • Right to be forgotten– in certain circumstances you can ask for the data I hold about you to be erased from our records.
  • Right to restriction of processing– where certain conditions apply you have a right to restrict the processing.
  • Right of portability– you have the right to have the data I hold about you transferred to another organisation.
  • Right to object– you have the right to object to certain types of processing such as direct marketing.
  • Right to object to automated processing, including profiling– you also have the right not to be subject to the legal effects of automated processing or profiling.

In the event that your request under rights of access is refused, I will provide you with a reason as to why, which you have the right to legally challenge.

At your request, I can confirm what information I hold about you and how it is processed.

You can request the following information:

  • Contact details of the data protection officer, where applicable.
  • The purpose of the processing as well as the legal basis for processing.
  • If the processing is based on the legitimate interests of Ella Carty, information about those interests.
  • The categories of personal data collected, stored and processed.
  • Recipient(s) or categories of recipients that the data is/will be disclosed to.
  • How long the data will be stored.
  • Details of your rights to correct, erase, restrict or object to such processing.
  • Information about your right to withdraw consent at any time.
  • How to lodge a complaint with the supervisory authority (Data Protection Regulator).
  • Whether the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, as well as whether you are obliged to provide the personal data and the possible consequences of failing to provide such data.
  • The source of personal data if it wasn’t collected directly from you.
  • Any details and information of automated decision making, such as profiling, and any meaningful information about the logic involved, as well as the significance and expected consequences of such processing.

To access what personal data is held, identification will be required

I will accept the following forms of ID when information on your personal data is requested: a copy of your national ID card, driving license, passport, birth certificate and a utility bill not older than three months. A minimum of one piece of photographic ID listed above and a supporting document is required. If I am dissatisfied with the quality of documentation, further information may be sought before personal data can be released.

All requests should be made to: info@ellacarty.com

Complaints

In the event that you wish to make a compliant about how your personal data is being processed by me, you have the right to complain.

The best way to contact me is by email at: info@ellacarty.com

If you do not get a response within 30 days you can complain to the Data Protection Regulator:

Information Commissioner’s office
Wycliffe House,
Water Ln
Wilmslow
SK9 5AF
Tel: 0030 123 1113